Refund Request Guidelines:
- Before making a purchase, we recommend requesting a trial account to assess our services. Our trial account is designed to help you test our offerings, ensuring your satisfaction before committing to a long-term subscription.
- It’s important to note that if your internet speed is insufficient, you may not fully experience or utilize our IPTVPrime 4K services. In such cases, we regret that we cannot process a refund.
- The IPTVPrime 4K support team is at your service 24/7. If you encounter challenges setting up the IPTVPrime 4K service on your devices, please explore our provided tutorials. We do not offer refunds for setup-related difficulties.
- In the event of an accidental service selection and payment error, please create a support ticket under the “Payment Error” category. Our support team will promptly review and process your refund request. This category should be selected if you mistakenly purchased a service term that differs from your intended choice, such as selecting a year when you meant to buy a 3-month service.
- Refund requests for accounts expiring beyond a 7-day timeframe will not be accepted.
Thank you for your understanding, and we are here to assist you throughout your experience with IPTVPrime 4K.
